Parts Sales Coordinator

Parts Sales Coordinator-$23.00-$25.00/hour (DOE)

Essential Job Duties: this position is responsible for managing and processing incoming orders for parts through various channels, including phone, walk-ins, and e-business requests. This role works closely with the purchasing, warehouse, production, engineering and other departments as necessary to ensure the efficient and accurate processing of sales orders, from the initial inquiry to final fulfillment. Key responsibilities include verifying inventory, entering accurate data into operating systems, coordinating order flow, and communicating build instructions, timelines, and any order changes. The ideal candidate will have a background in mechanical/structural components, and electrical/air/hydraulic schematics. Strong customer service and problem-solving skills, and proficiency in office software is required. They will thrive in a dynamic, high-volume environment, where they will facilitate seamless order management to meet customer needs and maintain operational efficiency.

Job Requirements:

Experience with MS Windows, Excel, and Word

High school diploma or equivalent; additional technical or service-related experience preferred

Great attitude and high energy

Great phone skills

Deliver pricing inquiries and solve part identification opportunities with external and internal customers quickly and accurately

Can work independently and in a team environment

Must be dependable and flexible

Must be motivated and detail-oriented, with excellent organizational skills

Ability to relate well to a wide variety of people in a professional and diplomatic manner

Ability to manage multiple tasks with frequent interruptions

Excellent verbal and written communication skills

Excellent problem-solving skills

Requires the ability to be accountable

Requires the ability to work in a high-volume call center within an established turnaround time

Requires the ability to read technical documentations, schematic drawings and parts lists

Standard business hours with flexibility as required by business needs

Physical capacity to bend, stoop, lift (up to 50lbs.), and perform occasional climbing to balancing

Work Environment:

Typically works in an office environment using computers and standard office equipment, with an occasional trip to the shop and/or warehouse.

If you are interested in applying for this positions, please send resume to https://www.customtruck.com.careers